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Privacy Policy
FundMitr respects your privacy and is always committed to protecting your personal data.
This Privacy Notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This Privacy Policy applies to www.fundmitr.com (“Website"), and all other websites, applications, online services, and other interactive features or downloads that post a link to this Privacy Policy, whether accessed via computer, mobile device or otherwise (collectively, "Sites," and individually, a “Site”).
The Sites are owned or controlled by FUNDMITR SOCIAL PRIVATE LIMITED. This Privacy Policy only covers information collected at the Sites. This Privacy Policy may apply to the information that the Owner collects offline, but only if specifically stated at the time of collection or if the information is combined in our databases.
Please review this Privacy Policy carefully.
The Sites are not intended for usage by children and we do not knowingly collect data related to children. In addition, please review our Terms of Use, which governs your use of the Sites. This Privacy Policy is incorporated into and subject to the Terms of Use. By visiting the Sites, you agree to be bound by the terms of this Privacy Policy.
If you do not agree please do not use or access the Site and immediately close this page. We fully describe our privacy practices below in this Privacy Policy.
THIS OVERVIEW HIGHLIGHTS SOME IMPORTANT INFORMATION REGARDING THIRD PARTY ADVERTISERS AND ANALYTICS PROVIDERS, AND OUR USE AND SHARING OF YOUR INFORMATION, BUT PLEASE REVIEW OUR FULL PRIVACY POLICY BEFORE USING OUR SITE.
We primarily use the information we collect when you interact with the Sites in connection with your relationship with the Owner,your use of the Sites, and for sending you information from us or on behalf of third parties. Please review the “Information Collection” and “How We Use Your Information” sections for a full description of the information we collect and how we use that information. Note that we do not share your Personal Information (information that identifies you as a specific individual, such as your full name, email address or street address) with third parties for their marketing purposes without your consent; however, we may share your Personal Information under certain limited circumstances. For more information, please review the section below entitled “How We May Share the Information Collected.”
The Sites may contain content served by third parties, including videos and advertisements, and we work with third party service providers to serve the Owner advertisements elsewhere online. In connection with serving content and providing analytics and advertising services, third parties may collect certain information about your visits to this or other web sites and we may receive information regarding the use of the Sites and the effectiveness of our advertisements. We do not share Personal Information with these third parties, but the advertising networks, advertisers, ad agencies, analytics service providers and other vendors may set and access their own tracking devices (including cookies and web beacons) and they may otherwise collect or have access to information about you (such as your general interest in certain book genres).
This Privacy Policy is published in accordance with the provisions of the Indian Information Technology Act, 2000 and the rules made thereunder, specifically, The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or information) Rules, 2011 and the Information Technology (Intermediary Guidelines) Rules, 2011. Personal Information for the purposes of this Policy shall include, but not limited to, information regarding Your name, photograph, address, telephone number, date of birth, gender, e-mail address, financial information details, Facebook profile, contacts, etc.
By Visiting This Site, You Agree to Be Bound by The Terms and Conditions of This Privacy Policy. If You Do Not Agree Please Do Not Use or Access Our Site. Collection of Personal Information, Other Information and Its Usage When you use our Website, we collect and store your personal information, which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.In general, you can browse the Website without telling us who you are or revealing any personal information about yourself.
Once you give us your personal information, either by signing up through our portal or signing in through an associate API such as Google or Facebook, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website.
We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits. At this time, all features of the Website will work even if you disable cookies.
However, in the future and in the event that we add certain new or improvised features and services to the Website, the Website or some parts of it may not be accessible if cookies are disabled. You may also be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.
If you choose to donate or contribute on or through the Website, we collect information about your donations patterns and generally your usage behavior. If you transact with us (through making donations / contributions), we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide User support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up an account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as making a donation/contribution) do require registration. We do use your contact information to send you information such as receipts, certificates, upcoming events, newsletters, etc. We also provide certain data to the Campaigner to interact with you and send you information of the type aforementioned as well as to complete certain transactions and fulfill commitments such as rewards, updates and the like.
Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money either by us or through an authorized payment gateway facility; measure User interests in Fundraisers hosted on our site, inform you about updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our Website. We identify and use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
| PURPOSE / ACTIVITY | TYPE OF DATA | LAWFUL BASIS FOR PROCESSING INCLUDING BASIS OF LEGITIMATE INTEREST |
| To register you as a new user | a. Identity b. Contact |
Performance of a contract with you |
| To process and deliver your order including: a. Manage payments, fees and charges b. Collect and recover money owed to us |
a. Identity b. Contact c. Financial d. Transaction e. Marketing and f. Communications |
a. Performance of a contract with you b. Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you which will include: a. Notifying you about changes to our terms or Privacy Notice b. Asking you to leave a review or take a survey |
a. Identity b. Contact c. Profile d. Marketing and Communications |
a. Performance of a contract with you b. Necessary to comply with a legal obligation c. Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
| To enable you to partake in a prize draw, competition or complete a survey | a. Identity b. Contact c. Profile d. Usage e. Marketing and Communications |
a. Performance of a contract with you b. Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) |
| To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | a. Identity b. Contact c. Technical |
a. Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) b. Necessary to comply with a legal obligation |
| To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you | a. Identity b. Contact c. Profile d. Usage e. Marketing and Communications f. Technical |
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) |
| To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | a. Technical b. Usage |
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) |
Sharing of personal information
The following is information that we will not share with any third parties or disclose to any person other than as required by law; Sensitive Personal Data or Information of any person being the password, financial information such as Bank account or credit card or debit card or other payment instrument details, sexual orientation or any other sensitive personal information not essential for the continued use of the Website.
We may share personal information with our other corporate and /or associate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts and cyber security incidents; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one associate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to summons, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith and belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
We and our affiliates will share, part with and allow any other business entity to use the personal information provided by the User to FundMitr, in the event we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
How we collect this Personal Information
We use various methods to collect data from and about you including through:
1. Directly
You may give us your personal and contact information by using the Platform. This includes personal data you provide when you:
Creating an account on the platform for fundraising or donating
Subscribe to our newletters
Request updates to be sent to you
Feedback, Survey, competition, etc
2. Automated
As you use our platform, Impact Guru may automatically collect data points about your browsing choices, patterns, etc.
This data is collected via cookies, logs or similar technology. The session timeout on Impact Guru’s platform is 14 days.
3. Third Party Sources
We may receive various personal information from third party sources/sites such as
Technical Information from
- Google Analytics
- Advertising platforms such as Facebook, Taboola, Criteo, Columbia, Outbrain, Google
- Search engines such as Google, Yahoo, Bing
Contact, Financial and Transactional Information such as payment gateways such as Stripe, Razorpay, PayU, Citrus, Billdesk,
PayTM, UPI payment systems including Yes Bank, PhonePe, PayTM, WhatsApp Pay, Google Pay, BHIM, etc..
Personal and Contact information from platforms such as Facebook and Google
Disclosing your Personal Information
We may have to share your personal information with third parties set out below for the purposes set out in the table above.
Internal Third Parties
External Third Parties
Third parties with whom we may choose to sell, transfer, or merge parts of our business or our assets.
Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in full accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes or usage and only permit them to process your personal data for specified purposes and in accordance with instructions given by us.
Anonymity
The Site allows a contributor to make an "anonymous" contribution to a campaign, even after registering through email or the Facebook login etc.
By choosing to be anonymous, the Site does not publish the contributor's name or image on a campaign's contributor section and also does not provide the contributor's name to the campaigner, except for the phone number and billing/shipping addresses for the purpose of rewards delivery.
FundMitr knows about your identity when you register, but does not reveal it to anyone.
Review of Information / Account Deactivation / Removal of Information
If at any time a user wishes to review the information provided to us at the time of registering with us or at any time thereafter, you may do so by signing into your account and amending the same.
We provide all Users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our campaigner, and from us in general, after setting up an account. All Users are also given the option of cancelling their user accounts and bringing to our attention their desire to discontinue the use of our services.
If you want to remove your contact information from this Site and our newsletters, please send us an email at info@fundmitr.com. Even if user opts-out, FundMitr reserves the right to notify you about your existing account.
USERS IN EUROPE
Access. You have the right to request a copy of the information we are processing about you.
Rectification. You have the right to have incomplete or inaccurate information that we process about you rectified.
Deletion. You have the right to request that we delete information that we process about you, except we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
Restriction. You have the right to restrict our processing of your information where you believe such data to be inaccurate; our processing is unlawful; or that we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it.
Portability. You have the right to obtain information we hold about you in a structured, electronic format, and to transmit such data to another data controller, where this is (a) information that you have provided to us, and (b) if we are processing that data solely on the basis of your consent or to perform a contract with you.
Objection. Where the legal basis for processing your information is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests, or if we need to continue to process the data for the establishment, exercise or defense of a legal claim.
Withdrawing consent. If you have consented to our processing of your information, you have the right to withdraw your consent at any time, free of charge. This includes where you wish to opt out from marketing messages.
You can make a request to exercise any of these rights in relation to your information by sending the request to us at info@fundmitr.com or addressed to the Grievance Officer mentioned in this policy. For your own privacy and security, at our discretion, we may require you to provide your identity before providing the requested information. Please note that we may take up to 30 days to fulfil such requests.
Security
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control.
Whenever you change or access your account information, we offer the use of a secure server.
Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
Our web hosts, transaction affiliates etc, all use industry grade and standardized methods to protect your information from any misuse.
If any User has sufficient reason to believe their Data as regarded as that which we do not share with third parties, has been compromised or there has been a breach of security due to a cyber security incident, you may write to us immediately at the contact details mentioned below so that we may take suitable measures to either rectify such a breach and inform the concerned authorities of a cyber security incident.
Advertisements on FundMitr.com
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number and generally other information which may identify you personally) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Link to Third Party Site
Links to third-party advertisements, third-party websites or any third party electronic communication service may be provided on the Site which are operated by third parties and are not controlled by,or affiliated to, or associated with, us unless expressly specified on the Site.
Clicking on any third-party link or enabling any third-party plugin or service may allow the third-party to collect and share data about you.
We do not have control over any third-party link, third-party website or a third-party service and are not responsible for their privacy policies.
When you leave our Sites, we encourage you to read the privacy policy of every third-party website.We are not responsible for any form of transmission, whatsoever, received by you from any third-party website.
Accordingly, we do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such third party websites, nor do we control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos,messages or other materials available on such third party websites.
The inclusion or exclusion does not imply any endorsement by us of the third party websites,the website's provider, or the information on the website.
The information provided by you to such third-party websites shall be governed in accordance with the privacy policies of such third-party websites and it is recommended that you review the privacy policy of such third-party websites prior to using such websites.
Your Consent
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
The donors/contributors hereby permit FundMitr to share their personal information such as name, email address, contact information to the respective Campaigner and beneficiaries of the donations made by the donors via FundMitr.com By continuing to the next step you are willingly giving FundMitr permission to contact you via WhatsApp, Email, SMS, and other modes of communication.
Retention of Information
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for,
including for the purposes of satisfying any legal, accounting, or reporting requirements.
Information provided by you to FundMitr is processed, stored and retained through our servers and web hosts being BigRock India.
To determine the appropriate retention period for your personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data,the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymize or obfuscate your personal data (so that it can no longer be associated with you) for research or statistical purposes.
In this case we may use this information indefinitely without further notice to you.
Grievance Officer
In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer who can be contacted with respect to any complaints, questions, comments or concerns including those pertaining to breach of Terms of Use, Privacy Policy and other policies or questions is provided below:
Mr. Deepanshu Arora
FundMitr Social Private Limited
425/14 G/F, JHARKHANDI ROAD, OLD NO - 4/425, GALI NO. 5,
BHOLA NATH NAGAR, SHAHDARA, EAST DELHI, DELHI - 110032
Phone: +011 40529596
Email: Deepanshu@fundmitr.com
Time: Mon - Sat (9:00 - 18:00)
Changes to this Policy
The Owner may update this Privacy Policy at any time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will provide notice through the Site. We may also notify you by email, in our discretion. We will use your consent in a manner consistent with the Privacy Policy in effect at the time you submitted the information,unless you consent to the new or revised policy.
Effective Date
This policy was updated and became immediately effective on October 31st, 2021